If you are a local business, you are likely aware of the struggle of maintaining a strong-enough online presence to garner a steady inflow of new customers. No matter which field you are in, whether you own a restaurant, a small financial or legal firm, a real estate company, or provide some sort of home-service, receiving online attention is vital to the growth of your company.
Don’t believe me? 85% of customers say that they read online reviews for local companies. A further 73% of customers say that positive reviews can easily influence how they view a local company. And nearly 80% of customers trust online reviews almost as much as they trust recommendations from friends and family members. If you want to grow your small business, getting as many positive reviews as you can is of the utmost importance. And that’s where Testimonial Request comes into play.
We utilize the best online reputation software, at a price that is more than competitive, to automatically get these invaluable reviews on any review websites of your choosing (namely Yelp, Google, and Facebook). The way it works is simple: All you have to do is provide your customer’s name and email or phone number. From there, we take over, by sending a simple survey to these customers, prompting them to review and rate their experience with your small business. We then post these reviews, again, on any review websites of your choosing. Any negative reviews, instead of being published online, will be sent directly to you, so that you can take into account any constructive criticism, without damaging your reputation.
With this, SEO, or Search Engine Optimization, is incredibly important. This refers to the process of maximizing how many people visit your website. Part of this is making sure that your website appears higher on a list of searched results. Part of our service includes a customizable microsite, which will be indexed by all major search engines (Google, Bing, Yahoo, etc.). This microsite will ensure that you are higher on that list of search results, which maximizes the amount of organic web-traffic you can expect. The more web traffic you get, the more prospects you will encounter. More prospects mean more clients.
Part of our reputation management services includes the addition and publication of embeddable widgets and customizable videos. This allows you to garner a more personal relationship with potential clientele, while also broadening the scope of your influence. The name of the game is to increase popularity as well as the number of positive reviews; both of these methods factor into that equation.
Our services also include review-monitoring. We will notify you whenever you get a review, which allows you the opportunity to respond to all reviews (bad, good, or neutral) that might crop up. If your goal is a higher Google ranking, this feature will be invaluable to you, as Google’s ranker algorithm takes into account how quickly you respond to reviews.
Reviewing, then spreading positive reviews is one of the most important things you can do to grow your small business. Make people trust you before the first meeting, by simply spreading your positive online presence. And the best, cheapest, and most efficient way to do that is with Testimonial Request.